This policy explains what information ChrisSMS collects, why we need it, and the choices you have. We collect only what we need to run your account and your orders, and we never sell your data.
What we collect
- Account details: your name, username, email address and phone number.
- Wallet and payment records: deposits into your funding account (amount, time and reference), purchases, refunds and your balance. We don't see or store your bank card or bank login details.
- Order records: the numbers you bought, the service and country, prices, and the verification codes received for them, so you can see them in your order history.
- Telegram orders: the Telegram username you ask us to deliver to.
- Technical data: your IP address, device and browser information and sign-in times, used to keep your account secure and stop abuse.
How we use it
- To create and secure your account, and to keep you signed in.
- To issue your personal funding account and credit your wallet when you transfer money.
- To deliver your numbers, codes and Telegram products, and to process refunds.
- To send you account emails (such as password resets) and in-app notifications about your orders, wallet and important announcements.
- To prevent fraud and misuse, and to meet our legal obligations.
Who we share it with
Only with the partners needed to provide the service, and only what they need:
- Payment partners that issue your funding account and process transfers into it. Your name and phone number are used to set up the account.
- Number and product providers that supply the virtual numbers and Telegram products. They receive the order details needed to fulfil it, not your name or contact details. Telegram deliveries include the username you entered.
- Authorities, when the law requires it.
Cookies and local storage
We use one essential cookie to keep you signed in securely. Your browser also remembers small preferences, such as light or dark mode. We don't use advertising or tracking cookies.
How long we keep it
We keep account, wallet and order records for as long as your account is open and afterwards for as long as needed for accounting, dispute and legal purposes. Technical logs are kept for a limited time.
Keeping it safe
Passwords are stored only in a securely hashed form, connections are encrypted, and access to customer data is limited to what's needed to run the service. You can sign out other devices at any time from Settings.
Your choices
- You can view and update your profile details in Settings.
- You can deactivate your account from Settings. Records we must keep by law are retained as described above.
- You can ask us for a copy of your data, or to correct it, by contacting us.
We handle personal data in line with the Nigeria Data Protection Act 2023.
Changes to this policy
If we change this policy, we'll update the date at the top and announce important changes in the app.
Questions about your privacy? Contact us.